Nortel GGSN Engineer
Our client is a Market Leading Telecoms Company and they are recruiting for a GGSN Engineer.
Requirements :
- Candidate must have worked in a Telecoms environment and have working knowledge of Nortel GGSN, SGSN, SS7, ATM and have worked on the core network.
- A customer oriented engineer required to build a robust customer relationship and enhance satisfaction by utilising superior product knowledge and network level competence.
- 1st / 2nd line support on Nortel products.
- The objectives are early problem identification and fault prevention.
- Be single point of contact for Customer Service Requests.
- Lead customer meetings.
- Specialist fault investigation, identify preventative maintenance actions.
- Provide emergency support when required.
- Maintain good knowledge of the customer's operational environment and the specifics of the customer network configuration and deployment
- Identify service beyond contract i.e. identifying new business opportunities and address those through established channels.
Project People Ltd is acting as an Employment Business in relation to this vacancy.
Job Ref : NEGGSNDEC
Start Date : ASAP
Contact Details: Project People
Tel: 01628 762 270
Fax: 01628 762 280
Contact: James Hall
