Nokia Customer Support Engineer GSM/EDGE – BSS (BSS Engineer)

Start Date: ASAP                 Location                 : Suleymania - Iraq
End Date  : 2 months +           Recruitment Company      : Rize Recruitment
Languages : English is a must    Number of equal positions: One

PLEASE ONLY APPLY IF YOU ARE AN E.U CITIZEN

Main Skills required:

• First level technical support for customer queries.
• SW maintenance activities: installation & test of technical/change notes /change deliveries.
• SW upgrades and technical audits on site.
• On-site support at customers premises participating network operation service, when applicable.
• Plan and run a subproject (like SW upgrade, SW change planning, Tailored technical support)
• Installation and/or commissioning and/or integration activities.
• Network expansion activities.
• Technical/customer acceptance testing.
• Implement parametering in the network elements’ subsystems (understands KPI and the impact on the performance of the system).
• Participate multivendor and 3rd party activities (installation, integration, interface troubleshooting).

Nokia BSC (BSC3i and BTS) experience required.

Pls email CV to : rwhite@rize.co.uk