NOC Shift Engineer, Czech Republic
My client is accepted to be Europe's fastest growing telecoms provider, They own and operate Europe's most advanced and densely connected voice and data network. It delivers intelligent, customer-controlled network services to a diverse range of businesses including mobile operators, service providers and enterprise customers. They are currently looking for a NOC Shift Engineer.
The purpose of this role is to conduct network surveillance, and carry out incident management for both customer and network, accurately recording all events through the Trouble Ticket system. Ownership of these incidents is priority, and to work with the various operational teams to ensure the delivery of a permanent resolution.
You will be required to work in the Network Operations Centre on a 24x7 shift Rotation basis with responsible:
- Carry out first level fault diagnostics across the Transmission & Dark Fibre network.
- Conduct preventative maintenance and analysis of circuit performance.
- Perform escalation for Network & Customer tickets, both technical and managerial.
- Carry out vendor and supplier contact and escalation for fault resolution.
- The successful candidate will have excellent interpersonal and communication skills. Be a good team player.
- You will be able to work under pressure and on own initiative.
- Experienced user of Alcatel RM/SH
- Experience with Infinera or Ciena advantageous but not essential
- In depth knowledge of SDH and Optical transmission technologies required.
- Knowledge of DWDM technologies preferred but not essential
- Experience of working in a large established Operations environment for a Telco or large ISP essential.
- General technical understanding of Core Network technologies including Fibre Optic and Inside Plant architecture.
If you feel this is the position you have been looking for please forward your CV to Wayne East or by phone 01892 550000.
