UMTS Customer Support Engineer, Dallas - USA

Title     : UMTS Customer Support Engineer
Location  : Richardson, TX
Duration  : 12 months Contract To Hire
Start Date: Immediate
Status    : Must be local. Authorized to work in the US without any visa support

Fusion Solutions Inc. is a leading Telecom Consulting and Staffing Services Company. We have immediate multiple project opportunities available for a Customer Support Engineer in Dallas, TX.

Scope of Work:

1. Provide deployment and technical service for network monitoring systems from our office or at the customer premises (Americas – North and South)
2. Works closely with the customer to understand their mobile or fixed line networks and perform configuration of products as needed to ensure the system meets the customer's need and is functioning according to specifications.

Responsibilities:

• Must possess proven customer communication / interaction skills
• Must have clear oral and written communications skills.
• Must have familiarity with telecom networks, protocols and architectures.
• (GPRS and UMTS or SS7, GPRS, UMTS, VoIP, VOD, IPTV (some of these))
• Both traveling and non-traveling positions are available
• For travel positions – up to 30% domestic and international travel
• Must hold or be able to obtain a US Passport
• Integrates tests, administers and diagnoses telecommunications hardware and software systems and peripherals for our customers’ facilities.
• Configures and customizes system to customer’s specifications.
• Provides technical assistance/troubleshooting and support for telecom systems (hardware & software).
• Must be able to work independently with little supervision.

Other skill:

• Bachelor’s degree is required
• Strong UNIX operating systems user skills (Solaris is preferred)
• Experience using FTP to move files
• Experience with Visual Editor (VI) for editing scripts

Systems Engineers are salaried positions with Fusion with vacation, sick/personal and a full benefits package. The positions are all potential contract to hire.

Fusion offers a comprehensive benefits plan for employees to include; medical/dental/vision and 401k plan. To learn more about our benefits please visit our web site at: www.fusionsolutionsinc.com.

To apply forward your resume and salary requirements to attention Technical Recruiter at e-mail: fa@fusionsolutionsinc.com or call at +12144321995.