BSS Customer Support Engineer, England

Penta Consulting are recruiting a new opportunity for a leading global Telecommunications Vendor who have a UK office based in the South West. Our client who is a top 3 player in the Key Carrier Markets requires a 2G BSS Customer Support Engineer for a 3 month contract which is likely to be extended.

The main duties of the role will be :

• Give expert care and support both for customer account teams and for the operator and to provide technical leadership to complex E2E projects.
• Provide technical support and troubleshooting within Multi Vendor Interface.
• Lead and provide consultancy during Software upgrades, technical audits and SWAPs.
• Implement parametering in systems level, understands KPI and improve the performance of the system or E2E solution.
• Manage network expansion activities up to multi-interface level.
• Have overall responsibility for test planning: understanding of local requirements e.g. network structure, functionalities and parameters.

If you feel you have the required skill for this exciting role and would like to be considered please send your updated CV to danielmartin@pentaconsulting.com

Penta Consulting is acting as an Employment Business in relation to this vacancy.

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UMTS Customer Support Engineer, Dallas - USA

Title     : UMTS Customer Support Engineer
Location  : Richardson, TX
Duration  : 12 months Contract To Hire
Start Date: Immediate
Status    : Must be local. Authorized to work in the US without any visa support

Fusion Solutions Inc. is a leading Telecom Consulting and Staffing Services Company. We have immediate multiple project opportunities available for a Customer Support Engineer in Dallas, TX.

Scope of Work:

1. Provide deployment and technical service for network monitoring systems from our office or at the customer premises (Americas – North and South)
2. Works closely with the customer to understand their mobile or fixed line networks and perform configuration of products as needed to ensure the system meets the customer's need and is functioning according to specifications.

Responsibilities:

• Must possess proven customer communication / interaction skills
• Must have clear oral and written communications skills.
• Must have familiarity with telecom networks, protocols and architectures.
• (GPRS and UMTS or SS7, GPRS, UMTS, VoIP, VOD, IPTV (some of these))
• Both traveling and non-traveling positions are available
• For travel positions – up to 30% domestic and international travel
• Must hold or be able to obtain a US Passport
• Integrates tests, administers and diagnoses telecommunications hardware and software systems and peripherals for our customers’ facilities.
• Configures and customizes system to customer’s specifications.
• Provides technical assistance/troubleshooting and support for telecom systems (hardware & software).
• Must be able to work independently with little supervision.

Other skill:

• Bachelor’s degree is required
• Strong UNIX operating systems user skills (Solaris is preferred)
• Experience using FTP to move files
• Experience with Visual Editor (VI) for editing scripts

Systems Engineers are salaried positions with Fusion with vacation, sick/personal and a full benefits package. The positions are all potential contract to hire.

Fusion offers a comprehensive benefits plan for employees to include; medical/dental/vision and 401k plan. To learn more about our benefits please visit our web site at: www.fusionsolutionsinc.com.

To apply forward your resume and salary requirements to attention Technical Recruiter at e-mail: fa@fusionsolutionsinc.com or call at +12144321995.

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BSS Customer Support Engineer, French

Job Scope: Customer Support Engineer GSM/EDGE – BSS
Location : French

We are looking for 3-4 BSS Engineers with Siemens kit knowledge”

Job description :

• First level technical support for customer queries.
• SW maintenance activities: installation & test of technical/change
• notes /change deliveries.
• SW upgrades and technical audits on site.
• On-site support at customer’s premises participating network operation service, when applicable.
• Plan and run a sub project (like SW upgrade, SW change planning, Tailored technical support).
• Installation and/or commissioning and/or integration activities.
• Network expansion activities.
• Technical/customer acceptance testing.
• Implement parameter in the network elements’ subsystems (understands KPI and the impact on the performance of the system).
• Participate multi vendor and 3rd party activities (installation, integration, interface troubleshooting).

Main skills :

Ex_Siemens BSS TAC2 with eBSC & eTRAU experience on commissioning, integration and troubleshooting.

Send your CV ASAP to contact@gtel-dev.com

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NW Design & Optimization Engineer, Indonesia

Project Name: HCPT
Duration    : 6 months
Laptop      : External

Transmission Planning Engineer is responsible to prepare 2G-3G rehoming plan. He/She is a rehoming leader for national wide in HCPT project.He/She is providing detailed network planning services for Nokia Siemens Network customers for network implementation projects in collaboration with project team. Key counterparts are NSN project team (network planning management or colleaques, site acquisition, telecom implementation, project management, technical management) and customer organization (network engineering team). The main responsibility areas are: 2G/3G Transmission network Architecture Design & techno consulting in NSN customer projects Detailed Transmission Network Parameter planning to implement network solutions of operators. Working independently in customer premises or taking he lead/participating in the project team.

NW Design & Optimization Engineer, Database/12 months/ASAP/NSN Jakarta
1. Create program for Performance data management
2. Performance data gathering and validation
3. Setup NSN data centre
4. Bring performance database and service in service
5. Administer NPO performance server


NSN INDONESIA/6 MONTHS-EXT YES/NSN INDONESIA
Customer Support Engineer OBS - Network and Element Management Systems

OSS Support Task:

• Able to do Site Integration 2G/3G
• Able to do TRX Expansion
• Able to do Rehoming 2G/3G BSC
• Abe to do HSDPA Upgrade
• Able to do Reparenting 2G/3G ADJG
• Able to do some Changing Parameter on OSS NetAct
• Able to do Alarm Monitoring and trouble shooting on NetAct OSS

For further information please contact Suhaila Abdullah at suhaila.abdullah@connect44.com

Contact Information:
Suhaila Hj Abdullah
Regional Account Manager APAC
Office line : 03 79603275 / 03 7960 3292 / 03 7960 6589
www.connect44.com

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Customer Support Engineer OBS/ OSS, Toronto - Canada

EmergiTel is looking for its client, a leading telecom vendor in Canada, professionals qualified for following job description.

Description:

Acting as Lead engineer for major Advantage Commander project deployment for new customers and software releases. Participating in customer and internal project meetings representing the OBS Implementation Team. Interfacing with customer to define and gather pre-requisite information for delivery of new Advantage Commander system. Creating, delivering, and accepting MOPS and installation procedures. Commissioning and system acceptance of new Advantage Commander systems. Installing, testing and deploying and upgrading Advantage Commander software releases to customer systems. Creating, updating and delivering site folder to customer. Supervising hardware vendors during hardware installation and configuration.

Requirements:

Qualified candidates will have a Bachelor's or Master's degree in Engineering and at least 5 years work experience in telecoms industry(preferably with European GSM D1900 and/ or US GSM D1900 technology). Candidate should have good understanding and experience with Sun Solaris Operating system/ Sun Cluster and Microsoft windows Server( Administrator Level). Candidate should have experience with TCP/IP, DNS, Citrix Metaframe and Active Directory. Candidate should have working experience with Advantage Commander installation and maintenance. Should have a good understanding of Operation and Maintenance Center concepts and be conversant with Performance Measurements and the analysis thereof.

If you are interested please contact us ASAP.

Contact Information:

Aneela Zaib
Snr Account Manager, EmergiTel Inc.
Phone: 16472825576
Email: aneela.zaib@emergitel.com

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