BSS Customer Support Engineer, England

Penta Consulting are recruiting a new opportunity for a leading global Telecommunications Vendor who have a UK office based in the South West. Our client who is a top 3 player in the Key Carrier Markets requires a 2G BSS Customer Support Engineer for a 3 month contract which is likely to be extended.

The main duties of the role will be :

• Give expert care and support both for customer account teams and for the operator and to provide technical leadership to complex E2E projects.
• Provide technical support and troubleshooting within Multi Vendor Interface.
• Lead and provide consultancy during Software upgrades, technical audits and SWAPs.
• Implement parametering in systems level, understands KPI and improve the performance of the system or E2E solution.
• Manage network expansion activities up to multi-interface level.
• Have overall responsibility for test planning: understanding of local requirements e.g. network structure, functionalities and parameters.

If you feel you have the required skill for this exciting role and would like to be considered please send your updated CV to danielmartin@pentaconsulting.com

Penta Consulting is acting as an Employment Business in relation to this vacancy.