Thursday, December 2, 2010

Technical Support Engineer (MPLS IPBB), Saudi Arabia

Location  : Riyadh - Saudi Arabia
Start Date: December 2010
End Date : 31st March 2011
Extension : Yes
Languages : English is a must (spoken and written) and Arabic will be a plus point
We have an urgent requirement for MPLS CCNP Professional for Technical Support Engineer (MPLS IPBB) for NSN Saudi Arabia.

Job Description:
Technical Support provides technical expertise per technology to support all Network Operations functions and is main interface with Care/Support functions on technical matters regarding Network Operations for all technologies in scope:
  • Carries out highest level technical support skills per technology (MPLS network)
  • Supports to Fault Management function
  • Supports Performance Management function
  • Supports Configuration Management function
  • Collaborates with others to resolve complex matters
  • Takes part in 24x7 (Call-out) for technical support
  • Supports planning and execution of network HW/SW upgrades
  • Investigates major outages
  • Supports report writing as required by management
  • Interfaces with Vendor engineers on escalated technical matters
  • Makes routine maintenance checks, takes follow up actions and documents
  • Support PM with report analysis and formula writing
Main skills / competence requirements / network element :
CCNP is required & CCIE is preferable
Prior experience of at least 2-3 years on IP MPLS network maintenance
Good understanding of routing protocols

For further information please contact :
Sreejesh Vasudevan
Rize Consulting
Mail : sreejesh.vasudevan@rizeconsulting.com
Skype: sreerize
Web : www.rize.co.uk

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