Core Network Engineer, Norway
- Equipment lab testing support, including test environment setup, test equipment management and maintenance.
- Customer communication and workshops.
- Bidding support on product technical service related part.
- Follow up issues that may arise during testing/workshop/bidding activities
- Supervising project engineering process, including hardware and software supervision, acceptance test.
- On-site support for site survey, installation or commissioning when necessary.
- Interface with engineering partner to locate technical problems that may arise during the engineering process.
- Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team.
- On site support in case of major or critical problems that can't be solved by customer or local subcontractor according to SLA.
- Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process.
- Traveling may be required.
Requirements:
- University degree in Engineering, Computer Science, or equivalent qualification
- Technical knowledge of: Routing, Switching, Voice over IP, NGN, and Telecommunication Protocols/Standards (SS7, SIP, H323, MGCP, etc) knowledge
- Good computer skills in MS office
- Strong organizational, interpersonal, presentation, communication & team work skills
- Ability to work with customers, internal business unit organizations, and third party vendors
- Fluent in English and Norwegian


