Customer Support Engineer GSM/EDGE - BSC, Ivory Coast
We have some urgent requirements with our clients for the following skills:
Position : Customer Support Engineer GSM/EDGE - BSCJob Role:
Location : Ivory Coast
Contract : 1 year
- First level technical support for customer queries.
- SW maintenance activities: installation & test of technical/change notes /change deliveries.
- SW upgrades and technical audits on site.
- On-site support at customers premises participating network operation service, when applicable.
- Plan and run a subproject (like SW upgrade, SW change planning, Tailored technical support)
- Installation and/or commissioning and/or integration activities.
- Network expansion activities.
- Technical/customer acceptance testing.
- Implement parametering in the network elements’ subsystems (understands KPI and the impact on the performance of the system).
- Participate multivendor and 3rd party activities (installation, integration, interface troubleshooting)
Main skills :
- SCOPE : - e-BSC
- Possible : Night work/ Weekend work/ Shift and/or emergency rotation
- Required Language: French
Kindly send me your updated cv or references of your friends or colleagues at: niti.jain@imsiglobal.com
