Huawei IN Back Office Engineer, South East Asia

We are currently looking for Huawei Intelligent Network Back Office Engineer with the following requirement.

Job Description:

• The main responsibility is to ensure the fault-free operation and maximum service availability of IN (Intelligent Network) via regular proactive maintenance tasks and close network monitoring.
• Perform Operation and Maintenance tasks and routines according to documented procedures and processes.
• Implement and close received Work Orders and Trouble Tickets within the required date and SLAs.
• Investigate and resolve fault that occurs in the system and respond to emergency situation within the specified response times.
• Maintain and update IN software and hardware configuration documentation as a results of upgrades, updates and new activations
• Participate in acceptance testing of newly introduced features or design.
• Participate/Conduct in software & hardware upgrade or enhancement activities.
• To troubleshoot/configure all services related to prepaid charging
• To project manage the troubleshooting activities
• To create documented processes and procedures for operation and maintenance task.
• Ability to do audit on hardware and software IN platform

Requirements:

• Degree in Telecommunication Engineering or related
• Minimum 2 years related working experience in Telecommunication industry specifically in Intelligent Network.
• Experience in technical support of IN TELLIN
• Experience in Fixed network or Wireless communication company
• Knowledge in handling SS7 protocol analyzers
• Knowledge in analyzing IP packets
• Other skills: UNIX OS, Oracle database and SQL
• Ability to perform traces and analyse/read trace.
• Knowledge and working experience in Service Data Point (SDP), Service Control Point (SCP), Service Management Point (SMP), VC, Universal Signaling Access Unit (USAU), IN Charging, SMAP, Operation & Maintenance (OAM), IN Network Monitoring (I2000), IN Report Server, GFEP, DACP, RBI & IN Services (PPS, VPN, FPH).
• Strong analytical skills and the ability to isolate the root cause of problems.
• Possess good communication skills.
• Ability to conduct activities unsupervised.
• Able to work 24 hours by 7 days a week

Interested candidates are encouraged to submit their CV to resume@insightunity.com by answering the following questions:

1.Have you submitted for the same position with any other agent
2.What is your availability
3.What is your expected rate
4.Who is your current vendor
5.If you are working, are you on contract or permanent
6.The most reachable number
7.Nationality