BSS Customer Support Engineer, French

Job Scope: Customer Support Engineer GSM/EDGE – BSS
Location : French

We are looking for 3-4 BSS Engineers with Siemens kit knowledge”

Job description :

• First level technical support for customer queries.
• SW maintenance activities: installation & test of technical/change
• notes /change deliveries.
• SW upgrades and technical audits on site.
• On-site support at customer’s premises participating network operation service, when applicable.
• Plan and run a sub project (like SW upgrade, SW change planning, Tailored technical support).
• Installation and/or commissioning and/or integration activities.
• Network expansion activities.
• Technical/customer acceptance testing.
• Implement parameter in the network elements’ subsystems (understands KPI and the impact on the performance of the system).
• Participate multi vendor and 3rd party activities (installation, integration, interface troubleshooting).

Main skills :

Ex_Siemens BSS TAC2 with eBSC & eTRAU experience on commissioning, integration and troubleshooting.

Send your CV ASAP to contact@gtel-dev.com