BSS Customer Support Engineer, French

Job Scope: Customer Support Engineer GSM/EDGE – BSS
Location : French

We are looking for 3-4 BSS Engineers with Siemens kit knowledge”

Job description :

• First level technical support for customer queries.
• SW maintenance activities: installation & test of technical/change
• notes /change deliveries.
• SW upgrades and technical audits on site.
• On-site support at customer’s premises participating network operation service, when applicable.
• Plan and run a sub project (like SW upgrade, SW change planning, Tailored technical support).
• Installation and/or commissioning and/or integration activities.
• Network expansion activities.
• Technical/customer acceptance testing.
• Implement parameter in the network elements’ subsystems (understands KPI and the impact on the performance of the system).
• Participate multi vendor and 3rd party activities (installation, integration, interface troubleshooting).

Main skills :

Ex_Siemens BSS TAC2 with eBSC & eTRAU experience on commissioning, integration and troubleshooting.

Send your CV ASAP to contact@gtel-dev.com

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Telecommunication Engineer - Paris, French

An exciting position in Paris has just arisen for an highly-specialist technical pre-sales and post-sales telecommunication engineer for the deployment and support of OTN (Optical Transport Network) solutions and embedded systems.

For our client's project, the position requires providing high level technical support for the customer during the planning and deployment phases of the project followed eventually by maintenance of the network. The candidate will have also to assist the sales team on the customer site.

The successful candidate would have the following skills:

• Detailed knowledge of the transport networks: PDH and SDH hierarchies, Ethernet,backbones, Optical Transport Networks (OTN) and their common deployment and synchronization topologies.
• Detailed knowledge of the common telecommunication protocols: TCP/IP, UDP, 802.3,802.11, G903/G904, RS232/RS485, ModBus, CAN, IEEE 1394, Routing protocols (e.g. OSPF,RIP, BGP)
• Detailed knowledge of common telecommunication technologies: Baseband modulation, voice band modulation, wireless transmission & telecommunication technologies.
• Knowledge of management tools and network equipment technologies and infrastructures (e.g. SNMP, Q1, Q3)

Additionally, the candidate would ideally have the following profile:

• Engineering diplomas with a telecommunication major
• Fluent English reading and writing
• Fluent French
• Strong communication skills
• One year minimum experience in the planning and deployment of industrial or operator networks
• Driving license

The ideal candidate should be comfortable with international travel between European countries and the middle East/Africa.

If your profile fits this description then please send your CV ASAP for immediate consideration, submit to: jobs@productionsupportpeople.com

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